Members and guests see the whole course on every round. A QR code at the tee brings what they notice straight to the greenkeeping team, and your team has machines and checks in the same overview.
A leaking sprinkler, a washed-out bunker or a branch on the fairway is often noticed first during a round. The QR code at the tee opens the hole’s page with course notes and the report form, with no app and no account. The report carries the hole and its location and goes to the team the hole is assigned to. Mowers and vehicles get their own QR labels with checklists, maintenance dates and history.
Early in the morning, the greenkeeping team repairs a sprinkler by the green.Illustrative scene · AI-assisted
After the scan
Get informed. Then get involved.
A QR code opens the public asset page. People can find information about the place and start a report if needed.
Example · Public asset page
Greenkeeping
Hole 7, tee
Welcome to hole 7. Please replace divots and repair pitch marks on the green. Is a sprinkler leaking, a branch in play or something damaged? Thank you for every report through the form.
Example: the course notes are in the asset description.
One possible workflow
01
Report it during the round
The QR code at the tee opens the hole’s page. Anyone who notices something, guests included, reports it there with no app and no account. The hole and its location are already filled in; the pin can be moved to where you are standing.
02
Reach the greenkeeping team
The report goes to the team the hole is assigned to. Each person chooses whether they hear about it by email, in the app or both, with push notifications on their phone if they want them. The board and list show what is open; the map shows on which hole.
03
Keep the machines ready
Mowers and vehicles carry their own QR labels. Authorised staff complete the due checklist right at the machine; a defect becomes a report on the asset. Recurring maintenance, such as backlapping the reels every month, appears on the board when it is due.
Do people need an app or an account to submit a report?
No. A QR code or link opens the form directly in the browser. Residents, staff and tenants can submit a report without installing an app or creating an account.
How do people find out what happens to their report?
After submission, they receive a confirmation with a private link. They can use it to follow progress or withdraw their report. Email notifications can also be used when the relevant contact details have been provided.
Can we inspect playgrounds, vehicles or facilities with a checklist?
Yes. Per category you set a checklist and its rhythm, for example every three months; a single asset can have its own list. A due checklist appears as a report on the board. Authorised staff scan the QR code on the asset and fill it in on site; a defect becomes a report on the asset straight away. A completed checklist is never changed again and stays in the history of the asset as proof. The public does not see it.